We have great people with great skills. But just as important, to us, is a frustration-free process. Our efficient processes help keep a project on track—so we can deliver 100% client satisfaction, consistently.
To understand a job fully, we start with The Job Plan and Need-To-Know Checklist. Each spells out what we need to know, have and do to complete a project.
Prior to submitting an estimate, we take the time up-front to make certain costs are accurate and reasonable based on the job specifications. No surprises later.
THE ACTION PLAN
Our Action Plan defines critical dates and meetings with defined tasks. Every project follows three phases: Pre-Construction, Construction and Post-Construction.
To assess a project’s progress and performance, we set benchmarks. We’re pro-active with client vendors (e.g. architects, voice/data) to meet these benchmarks.
We’re available 24/7 and highly accessible. We believe in strong, direct and regular communication, so clients know the status of a job at any given time.
VALUE + ENGINEERING
We’re hired for our minds, not just our hands. We know how and where to save our clients money, and offer constructive suggestions throughout the process.
PROBLEM IDENTIFICATION AND RESOLUTION
Because we have years of experience constructing small to moderate interiors, we can spot potential problems and offer solutions that larger contractors may miss.
SHARED RISK PERFORMANCE
We back-up our work. We offer a one year warranty.